Our Corona strategy for a carefree holiday

Updated 1st April 2021

All the usual services and holiday pleasures can be enjoyed again from April with very few exceptions!

Covid-19 free zone:

All guests are kindly required to present documentation of a negative antigen or PCR test for check-in.
Upon reservation in advance, the negative antigen test is also available during check-in from 1 p.m. – 5 p.m at our Medical Centre.


Travel regulations

Guests from Great Britain and Northern Ireland
Entry into Italy is not permitted for tourist travel.


Guests from Germany
The Robert Koch Institute has issued a travel warning for South Tyrol from 24.10.2020 (=classification as a risk area). This means that holidaymakers returning from South Tyrol must enter a 10-day quarantine. This can be ended after 5 days by a negative Covid test (varies depending on the federal state). In addition, a negative PCR test (max. 48 h old) must be carried on the return journey to Germany (not in all federal states).
At the moment, tourists arriving in Italy from Germany have to carry a rapid antigen test that is max. 48 hours old.

We offer a PCR test or a rapid antigen test at our Medical Centre for our guests at cost price.
Passage through Austria and Switzerland is permitted.


Guests from Switzerland
Switzerland does not prevent anyone from leaving the country. The Swiss authorities also do not impose any post-entry quarantine measures on travellers returning from South Tyrol. For Switzerland, South Tyrol as a border region is not a risk area. Transit through Austria is possible.
At the moment, tourists entering Italy from Switzerland must carry a rapid antigen test that is no more than 48 hours old.

We offer a PCR test or a rapid antigen test at our Medical Centre for our guests at cost price.


Guests from Austria
Returning holidaymakers from South Tyrol must undergo a 10-day quarantine in Austria. This can be ended after 5 days with a negative Covid test. In addition, a rapid antigen test (max. 72 h old) is required upon entry into Austria.
At the moment, tourists entering Italy from Austria have to carry a rapid antigen test that is max. 48 hours old.

We offer a PCR test or a rapid antigen test at our Medical Centre for our guests at cost price.


    Cancellation Conditions Covid-19

    If the borders with Italy are unexpectedly closed (or are closed on your travel date), which prevents you from travelling, the booking can be cancelled free of charge. If, in addition, the quarantine requirements for travellers returning from South Tyrol are tightened in your country from 01.04.2021 (quarantine obligation despite Covid test), a free cancellation is also possible.
    For the remaining trips, our normal cancellation conditions remain in force.

      Safety & Medical Center Preidlhof

      •  Safety first – all employees are regularly subjected to corona tests.
      •  Our Preidl Med SPA can perform certified corona RT-PCR tests or certified serological corona antibody tests within a few hours on request. These are signed by our Dr. Angerer. 
      • These tests can be presented to authorities or employers.
      • There are only two currently infected persons in the entire valley of the Vinschgau (Reschen Pass to Töll).
      • Shops, restaurants and bars are open as usual in the region.
      • Our resort's extensive indoor and outdoor facilities are spacious enough to provide the necessary level of safety during this time, with 5000 m2 of wellness facilities and 10 pools & whirlpool baths distributed accordingly. The generous opening hours from 8:30 am to 7:30 pm also play a role here.
      • The Preidlhof SPA is the first SPA in Europe to be certified in accordance with ISO 17679, specifically for hygiene and safety, in February 2020.


      • The already high hygiene standards have been further increased
      • All employees wear masks
      • Disinfection carried out whenever rooms are cleaned, cleaning protocols are followed throughout the hotel
      • Exposed areas are disinfected several times a day
      • Hand disinfection dispensers are available in all areas
      • Safety distances are maintained in all areas

      Wellness & SPA

      • All facilities such as pools, saunas, relaxation oases are in regular operation;
      • the virus cannot survive in chlorinated bathing water and at high sauna temperatures
      • The safety distances are maintained in the recuperation areas
      • The full range of spa & beauty treatments is on offer as usual; the employees comply with increased disinfection standards

      Sport & fitness

      • The full programme takes place
      • Fitness workouts and yoga classes take place in small groups
      • Bike tours and hikes are carried out in compliance with the distance rules
      • the Texel Group Nature Park and the largest bike network in the Alps are located directly at the resort

      Dine with us

      • Safety distances are maintained in all restaurants and bars
      • We kindly ask guests to wear face masks at the buffet
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