Our Corona strategy for a carefree holiday

Updated 13th October 2021

All the usual services and holiday pleasures can be enjoyed again with very few exceptions!

Covid-19 free zone:

All guests are kindly required to present a negative antigen or PCR test for check-in, carried out and confirmed by a medical professional.
Upon reservation in advance, the negative antigen test is also available during check-in from 1 p.m. – 5 p.m at our Medical Centre. Alternatively, a vaccination certificate or proof of a completed covid infection is valid, too.


Travel regulations

Guests from Great Britain and Northern Ireland
If you are travelling from the UK, you can enter Italy without being required to self-isolate if you:

  • fill out the passenger locator form prior to entering Italy.
  • can demonstrate you are fully vaccinated (a recovery certificate is not accepted)
  • show a negative PCR or antigen test, taken within 48 hours prior to entering Italy

Returning to UK (valid from 04.10.2021)

  • book and pay for a day 2 COVID-19 test – to be taken after arrival in UK
  • complete your passenger locator form – any time in the 48 hours before you arrive in UK
  • take a COVID-19 test on or before day 2 after you arrive in UK


Guests from Germany
At the moment, tourists arriving in Italy from Germany must carry a rapid antigen test that is max. 48 hours old.

For those returning from South Tyrol to Germany, only a rapid antigen test (max. 48 hours old) is required. For vaccinated and recovered persons, this obligation is also waived.

We offer a PCR test or a rapid antigen test in our Medical Centre for our guests at a low price.
Transit through Austria and Switzerland is permitted.


Guests from Switzerland
Transit through Austria is possible. At the moment, tourists entering Italy from Switzerland must carry a max. 48 hours old rapid antigen test or proof of completed vaccination (valid 14 days after 2nd vaccination) or a recovery certificate.

For the return journey, guests from Switzerland who go on holiday to South Tyrol are exempt from the obligation to register and test, regardless of whether they have already been vaccinated or not. Since South Tyrol is considered a border region with Switzerland, Swiss guests are exempt from the testing requirement on their return journey. You can read more information under the item "Exemptions from obligation to complete an entry form" on the official page of the Federal Office of Public Health FOPH.

We offer a PCR test or a rapid antigen test at our Medical Centre for our guests at a low price.


Guests from Austria
At the moment, tourists entering Italy from Austria have to carry a rapid antigen test that is max. 48 hours old.

When returning to Austria, a rapid antigen test (max. 48 hours old) is sufficient. Quarantine is not required.

We offer a PCR test or a rapid antigen test at our Medical Centre for our guests at a low price.

      Cancellation Conditions Covid-19

      Should the borders to Italy be closed due to the current Covid developments and your arrival is not possible, you can of course cancel your booking free of charge. The same applies if quarantine rules are again introduced in your country of origin for travelers returning from South Tyrol, which apply regardless of whether you have a Greenpass. Furthermore, our general cancellation conditions apply.

      Safety & Medical Center Preidlhof

      • Safety first – all employees are regularly subjected to corona tests.
      • In our Preidl Med SPA, Covid-19 antigen tests can be done on request (result in 20 min). We also offer RT-PCR tests (result in 48h). These come from certified laboratories. They are signed by our Dr. Angerer. 
      • These tests can be presented to authorities or employers.
      • Shops, restaurants and bars are open as usual in the region.
      • Our resort's extensive indoor and outdoor facilities are spacious enough to provide the necessary level of safety during this time, with 5000 m2 of wellness facilities and 10 pools & whirlpool baths distributed accordingly. The generous opening hours from 8:30 am to 7:30 pm also play a role here.
      • The Preidlhof SPA is the first SPA in Europe to be certified in accordance with ISO 17679, specifically for hygiene and safety, in February 2020.


      • The already high hygiene standards have been further increased
      • All employees wear masks
      • Disinfection carried out whenever rooms are cleaned, cleaning protocols are followed throughout the hotel
      • Exposed areas are disinfected several times a day
      • Hand disinfection dispensers are available in all areas
      • Safety distances are maintained in all areas

      Wellness & SPA

      • All facilities such as pools, saunas, relaxation oases are in regular operation;
      • the virus cannot survive in chlorinated bathing water and at high sauna temperatures
      • The safety distances are maintained in the recuperation areas
      • The full range of spa & beauty treatments is on offer as usual; the employees comply with increased disinfection standards

      Sport & fitness

      • The full programme takes place
      • Fitness workouts and yoga classes take place in small groups
      • Bike tours and hikes are carried out in compliance with the distance rules
      • the Texel Group Nature Park and the largest bike network in the Alps are located directly at the resort

      Dine with us

      • Safety distances are maintained in all restaurants and bars
      • We kindly ask guests to wear face masks at the buffet
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