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Our Corona strategy for a carefree holiday

Updated 3rd November 2020

 

 

In order to stop the spread of the virus, we are also obliged to make our contribution.
By decree of 03rd November 2020 was decided that all hotels and restaurants must be closed.
For this reason we are forced to close our resort until the 25th December 2020.

All the usual services and holiday delights can be enjoyed again from 26th December 2020 with very few exceptions!

Travel regulations

There are no restrictions on entry to South Tyrol. There are no conditions for the return journey.
In any case, please be sure to have the hotel's booking confirmation with you.

    Cancellation Conditions Covid-19

    If the borders (to Italy) are closed unexpectedly, (or are closed on your travel date), if there is a foreign travel warning for South Tyrol (on the part of your country of origin), the booking can be cancelled free of charge before arrival.
    For the remaining trips our general cancellation conditions remain valid.

    Safety & Medical Center Preidlhof

    • Safety first - all employees are regularly subjected to corona tests
    • Covid-19 antigen tests can be performed in our Preidl Med SPA on request (result in 20 min). We also offer PCR tests (result in 48h). These are provided by certified laboratories. They are signed by our Dr. Angerer. We offer these tests on the purchase price.
    • The tests can be presented to authorities or employers
    • In the entire valley of Vinschgau-Val Venosta (Reschenpass to Töll) there are only a few people currently infected
    • The stores, restaurants, bars of the region are open as usual
    • The extensive indoor and outdoor facilities of our resort offer sufficient space and therefore provide the appropriate security during this time. On 5000 sqm wellness area with 10 pools & whirlpools the guests are evenly spread. The generous opening hours from 7.00 am. to 11.00 pm. also contribute to this
    • The Preidlhof SPA is the first SPA in Europe which was certified in February 2020 according to ISO 17679 particularly for hygiene and safety in the wellness area

    Hygiene

    • The already high hygiene standards have been further increased
    • All employees wear masks
    • Disinfection carried out whenever rooms are cleaned, cleaning protocols are followed throughout the hotel
    • Exposed areas are disinfected several times a day
    • Hand disinfection dispensers are available in all areas
    • Safety distances are maintained in all areas

    Wellness & SPA

    • All facilities such as pools, saunas, relaxation oases are in regular operation;
    • the virus cannot survive in chlorinated bathing water and at high sauna temperatures
    • The safety distances are maintained in the recuperation areas
    • The full range of spa & beauty treatments is on offer as usual; the employees comply with increased disinfection standards

    Sport & fitness

    • The full programme takes place
    • Fitness workouts and yoga classes take place in small groups
    • Bike tours and hikes are carried out in compliance with the distance rules
    • the Texel Group Nature Park and the largest bike network in the Alps are located directly at the resort

    Dine with us

    • Safety distances are maintained in all restaurants and bars
    • We kindly ask guests to wear face masks at the buffet and to disinfect hands
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